Terms and Conditions

1. Service

The Site and the Service, including all features and functionalities, instant streaming, our website and user interfaces, and all content and software associated therewith (the "service") are offered under these Terms of Use (the "Terms") together with the other agreements and documents referenced herein, including any future amendments to any of the foregoing (collectively, the "Agreement").

By using the Site and/or the Service, either as a Member User, a recipient of an e-mail from a registered user, or as a visitor ("you" or "your"), you agree that the Agreement is a binding contract between you and Okio 25 LTD. If you do not wish to be bound to these Terms, then immediately stop using the Site and the Service.

2. The Agreement

You agree that no contract or agreement is formed and you have no rights to the Service, unless and until Okio 25 LTD has agreed to provide you the Service.

Okio 25 LTD may amend or modify the Agreement at any time, without prior notice. The changes become effective immediately upon posting such amended or modified terms on the Site or if Okio 25 LTD otherwise notifies you of such amended or modified terms. If you use the Site and/or the Service after such notice, you accept the Agreement as amended.

We may refuse any application to use the Services for any reason whatsoever.

To use our Services, you are required to create an account with us. In order to create an account, we require you to provide information about yourself: your email address, a password, as well as your name, surname and IBAN or credit/debit card details.

You agree that we may send communications to your email address for customer service, confirmations, newsletters, product offers and other matters.

3. Your License

Okio 25 LTD grants you a non-exclusive limited license to use the Services, including accessing and viewing the Content on a streaming-only basis through the Site, for personal, non-commercial purposes.

You may only access and view the Content personally and for a non-commercial purpose in compliance with these Terms. You may not circumvent copyright, DRM, or other protection measures, nor may you reproduce, distribute, broadcast, modify, or exploit the Content without express written permission from Okio 25 LTD.

The availability and quality of the Content may vary depending on your location, device, and internet connection. Okio 25 LTD makes no guarantees about quality or uninterrupted access.

You may only access the Content in geographic locations where Okio 25 LTD offers its service and has licensed Content.

4. Support Services

Support includes reasonable assistance during regular business hours, updates, and revisions to the Site and Services as Okio 25 LTD elects to provide.

5. Fees and Payment

By registering, you may be offered a trial for a small verification fee. If you cancel within the trial period, only the verification fee will be charged. Otherwise, your membership will automatically extend to a monthly plan.

Membership fees will be billed to your chosen payment method each month unless you cancel. Prices and charges are subject to change with notice.

Payments are fully earned upon receipt and may not be refunded, except at the sole discretion of Okio 25 LTD.

You are responsible for internet access costs.

6. Cancellation

You may cancel your membership at any time and will continue to have access until the end of your billing period. Payments are non-refundable, and no refunds will be given for partial months or unused content.

Okio 25 LTD may issue refunds or credits at its sole discretion, but such decisions do not entitle you to future credits.

7. Right to Terminate

Okio 25 LTD reserves the right to terminate or restrict your use of the service, without notice, for any reason.

8. Dispute Resolution

Contact Us First. If you have a billing question, complaint, or dispute regarding a purchase made through Digital Book Shelf, please contact us at [email protected] before initiating a chargeback or dispute with your bank or card issuer. We will acknowledge your request within 3–4 business days and aim to resolve it within 5–10 business days.

Refunds. Refund requests are handled in accordance with our Refund Policy. Approved refunds are issued to the original payment method within 5 business days of approval.

Escalation. If you're not satisfied with the outcome, you may request escalation to a senior member of our support team by replying to your case with “Escalate” in the subject line.

Governing Law. This section, and any dispute arising from use of the Services, is governed by the laws of Bulgaria, without regard to conflict-of-law principles.

9. Your Responsibilities

You must use the Services for lawful, non-commercial purposes only. You may not:

• Violate intellectual property rights.
• Use unauthorized automated tools to access the Services.
• Introduce malware or harmful code.
• Circumvent security features.
• Interfere with other users' enjoyment of the Services.

10. Suspension/Discontinuation

Okio 25 LTD may change, suspend, or discontinue the Services at any time without notice and without liability.

11. Copyright

All Content is owned by Okio 25 LTD or its licensors. You may not reproduce, distribute, or exploit it without permission.

12. Links to Other Websites

The Site may contain links to third-party websites. Okio 25 LTD is not responsible for the content or practices of such websites.

13. Trademarks

All trademarks, logos, and product names are the property of Okio 25 LTD or their respective owners.

14. Force Majeure

Okio 25 LTD is not liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, strikes, or internet outages.

15. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied. You use the Site and Service at your own risk.

16. Age Restriction

By using this website, you confirm that you are at least 18 years old. Persons under 18 are not permitted to use the Services.

17. General Provisions

• Indemnification: You agree to indemnify Okio 25 LTD against claims arising from your use of the Services.
• Severability: If any provision is held invalid, the remainder remains in effect.
• No Waiver: Failure to enforce any provision is not a waiver of rights.
• Assignment: You may not assign rights or obligations under these Terms.
• Entire Agreement: These Terms constitute the full agreement between you and Okio 25 LTD.

This agreement shall be governed by and construed in accordance with the laws of Bulgaria.